At Pineposh, a valued part of the Yuvan Dynamics family, we are dedicated to fostering transparency and earning your trust. To enhance your browsing and shopping journey, we use cookies—tiny data files that help tailor your experience with our site. This Cookie Policy outlines what cookies are, how they function on our platform, and how you can manage them. We encourage you to review this policy to better understand how we protect your privacy while offering a smooth and stylish digital experience.   
 

Eligibility for Returns   
 

• Items must be unused, unwashed, and in their original condition with all tags, labels, and packaging intact.  
• Ensure all tags, labels, and boxes are returned in their original form.  
• Products that have been worn, cleaned, or altered in any way are not eligible for return.  
• Return requests must be submitted within 48 hours from the date of delivery. To initiate a return, please get in touch with our customer service team within this timeframe.  
• Items not meeting these requirements will not be accepted for return.  

How to Initiate a Return  

• Step 1: Initiate a Request   
  Email your return request along with your Order ID and reason for return to yuvandynamics@gmail.com.  
• Step 2: Share Supporting Photos   
  If the item is damaged, defective, or incorrect, please attach clear photos showing the issue for faster processing.  
• Step 3: Follow the Return Instructions   
  Once your return request is approved, we’ll send you details about the return process.  

We reserve the right to refuse returns that do not meet our guidelines.  

Refund Process & Timeline  

Once we receive your returned item, our team will inspect it to ensure it meets our return conditions. You will then be notified of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within 5–7 business days. A confirmation email will be sent once the transaction is completed.   
 

Partial Refund Guidelines  

In cases where an item only partially fulfills the return criteria (e.g., minor damage or missing packaging), we may offer a partial refund at our discretion.   

Damaged, Defective, or Wrong Product  

If you receive an item that is damaged, defective, or not what you ordered, please initiate a return request within 48 hours of delivery. Kindly share clear photos or videos of the issue with us via email to help us resolve it promptly.  

Need Assistance?  

If you have any questions or require assistance with your return or refund, feel free to reach out to our customer support team at yuvandynamics@gmail.com.  

Thank you for choosing Pineposh. Your trust in us is invaluable, and we’re here to ensure your experience remains exceptional.